About Us
We have been deeply involved in the industrial spare parts industry about 20 years. Our inventory products are sourced from the surplus stock of major manufacturers. We are not authorized agents, we are just surplus inventory seller.We strive to provide our customers with an exceptional shopping will usually receive the product as described in the listing and shown in the photos, or a product similar to the one in the photos. Because if there is more than one item in inventory and they look alike, we typically choose only one to photograph.All products have been tested or the item is located in an Fulfillment Warehouse, the order may be processed automatically, and we are unable to control or cancel it. We can only ship according to the shipping options set up for our store and the Fulfillment Warehouse. If the logistics company typically handles a large volume of packages, the tracking information may be delayed by about 2 working days. We apologize for any inconvenience this may cause. If the item is in our office warehouse, we can ship it using your preferred method.
Custom Duty
Import duties, taxes, and charges are not included in the item price or shipping costs. These charges are the buyer’s responsibility. We can declare the value as per your request, but we will not cover any custom duties.If there are special cases, please refer to the customs clearance instructions and must comply with 's policies. Before returning an item, please send us a message through to discuss and resolve the issue. Ensure that the product and its packaging are kept intact. Return the item to the specified address in its original packaging, size, and weight.
Guarantee
We are committed to 100% customer satisfaction. If you are not satisfied with these items or have any questions, please feel free to contact us directly. We will reply to your message within 24 hours on working days.
