About Us
1. All our stock is located in Thailand and all shipments will originate here. Your purchase will be shipped via standard airmail as soon as possible after payment clears except those custom products.
2. Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer responsibility.Please check with your country customs office to determine what these additional costs will be prior to offerding/buying.
3. Shipping to USA is via Dhl Express Delivery normally takes 5-10 business days if it can go smoothly through customs.
4. We do not ship on holidays or weekends
5. You need to contact your local post office or customs department in the following cases:
Delivery mistake by the post office man
Delayed shipping due to customs detention
Delivery failure caused by wrong address
Payment
We only accept Payoneer payment.
Returns
1. If you receive any damaged or defective items, we will exchange it as quickly as possible.
2. You must contact us within 7 days of delivery of the product to notify us of any defects.
3. You need to send a picture to prove the problems by using 's attaching files button
4. Items must be in original box and kept in good condition.
5. Buyer is responsible for return shipping cost if there isn't any problem with the product. No matter the item is free shipping or not, we pay money for the shipping.You need to cover the actual shipping cost provided by us.
Contact Us
1.Do not hesitate to contact us anytime before and after your purchase, we are committed to your 100% customer satisfaction.
2.I am here and ready to assist you with any questions or concerns you might have before or after the purchase.
3.My goal is to make sure you are a happy customer and pleasant shopping with us.
response
If you are satisfied with the purchase and our total service, your comment is very important in our business success. Please take a minute to leave us a positive response with an overall Detailed Selling Rating (DSR) of 5.
Our account setup auto response, so system gives you automatically Positive response back after your positive response left.
If you plan to give us a neutral/negative response Or open case, please write to us immediately so that we can do our best to resolve your problem.
Regards
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