General Policies and Terms & Conditions
Customer Satisfaction is our #1 priority. If for any reason you are not 100% completely satisfied with your purchase, please contact us immediately before leaving response so we may have the opportunity to make it right!
SHIPPING & HANDLING:
All orders are guaranteed to ship within 1 business day of payment, Monday through Friday. Parts are shipped via USPS 1st Class, Priority Mail, UPS Ground, or FedEx Ground, depending upon size and weight, unless otherwise specified in the sale. Expedited and/ or overnight shipping is available upon request for an additional charge. Direct International Shipping is available upon request.
STANDARD SHIPPING DOESN'T INCLUDE PUERTO RICO, HI AND ALASKA.
Guarantee:
All parts are carefully inspected and/ or tested to ensure functionality and come with a 30-day standard warranty. If the part fails to operate within the warranty period we will replace the part with a functionally equivalent part or refund the part purchase price upon return of the Part, at our option. No guarantee of color match for exterior or interior parts.
RETURNS:
We offer a 30-day return policy. Please contact us within 30 days of delivery to obtain a return authorization. Buyer is responsible for all return shipping charges unless otherwise stated in the listing and/or unless the part is not as described, defective, and/ or damaged or returned as a result of seller error. Parts returned as a result of buyer error, including but not limited to fitment, compatibility, misdiagnosis or a ?change of mind? will only be refunded the original cost of the part and may incur an additional 15% restocking fee. All parts must be returned in original packaging, complete with all original components in the same condition as shipped (all parts are specially marked for authenticity.) Refunds will only be processed after receipt and satisfactory inspection of the return. No refunds for labor or installation.
COMPATIBILITY:
The buyer is responsible for determining the compatibility of the part. Please contact us or your local dealer if there are any doubts about fitment and/ or compatibility. Seller assumes responsibility for compatibility only when expressly stated in the sale. Part numbers listed in the sale represent actual part numbers as stamped on part or represent an updated, superseded or interchanged part number.
