2x Hood Shock Lift Support Strut Damper for Mercedes-Benz ML320 ML350 ML500 W163
Features
►Condition: Brand New Lift Supports Gas Spring Struts
►Direct Replacement, Easy Installation
►Quality System Certification: <IATF16949>
►100% Strict QC & Fitment Tested
►100% Customer Service Satisfaction
►Free Standard Shipping &After Service Follow Up
►30 Days Money Back Guarantee
►One Year Warranty
Product Note
The Extended Length is 9.13″, Not 22.44″
Reference Number
1638800029, SG403062, 8196146, 14252
Quantity Sold
A Set of Two Pieces
Fitment
Direct Replacement To The original One.
Freight Cost
Free Standard Shipping With Tracking Number & Signature.
About Shipping
All The Order Will Be Shipped Out From OurCalifornia Warehouse, Kentucky Warehouse, Texas Warehouse,You Order Will Be Shipped From The Warehouse Near You,Wish You A Happy Shopping Experience, Thank You For Coming.
Product detailsReturnresponseContact usPayment⏳Payment Deadline:Within 48 hoursof purchase⚠️Non-Payment Action:Unpaid orders will be reported to & canceledDelivery details🚚 Fast & Reliable Shipping
📦Processing Time:Items ship within24 hourson business days after payment clears.
✈️Expedited Option:Most orders placed before1 PM EST(weekdays) can ship same day!
📍 Shipping Details:
✔US Warehouse– Fast domestic dispatch.
✔ Confirmed Address Only– Tracking uploaded automatically.
✔Estimated Delivery:3-8 business days(varies by location).
✔Lost Package?Contact us if item doesn’t arrive within15 days.
🌍 International Buyers:
⚠️Customs Fees:Import duties/taxes arebuyer’s responsibility(check local regulations).
Return🔄 30-Day Hassle-Free Returns
We stand behind our products! If you’re unsatisfied, request afull refund(excluding shipping) within30 daysunder these conditions:
✅ Return Requirements:
✔Unused & Unopened:All items, accessories, and packages must be in original condition.
✔Complete Packaging:Includeallmanuals, gifts, and original materials.
✔No Buyer-Caused Damage:Refunds apply only to manufacturing defects (not misuse).
⚠️ Important Notes:
•Return Shipping:Buyer pays for return shipping.
•7-Day Return Window:Items must bereceived by uswithin 7 days after approval.
•Refund Amount:Original purchaseprice(minus shipping/fees) in original currency.
•Secure Packaging:Use waterproof materials to prevent damage in transit.
📦 How to Return:
Contact us to initiate a return.
Ship items back with tracking (required).
Refund processed after inspection.
❗ Missing parts or repackaging fees may deduct from your refund.
response
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For any questions or concerns, please:
1️⃣ Use 's "Contact Seller" message system
2️⃣ Include your ID & item number for faster service
⭐ Your Satisfaction Matters Most
We strive for 100% customer satisfaction and will:
✓ Respond promptly to all inquiries
✓ Work diligently to resolve any issues
✓ Provide fair solutions to problems
🙏 response Appreciation
If happy with your experience, we'd truly appreciate:
• Positive response
• 5-star DSR ratings
We'll automatically reciprocate with positive response for you too!
⚠️ Important Note:
Negative/neutral response doesn't alert us to problems. Please message us first - we're committed to making things right before you leave response.
💯 Our Promise:
Your complete satisfaction is our top priority. We'll do whatever it takes to ensure you're happy with your purchase!
Key improvements:
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Emphasizes your commitment to satisfaction
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Contact us
📅 Customer Service Hours (GMT+8):
Monday-Friday: 9:00 AM - 6:00 PM
- ⭐ Our Customer Service Promise:
• 24-hour response time during business days.
• Dedicated support team for your inquiries.
• Satisfaction guaranteed - we value your response!
📧 Contacting Us:
For fastest service:
Include your order number.
Message us during business hours.
Check spam folder if awaiting reply.
🛠️ Problem Resolution:
We understand shopping concerns and will:
✓ Work diligently to solve any issues.
✓ Provide fair solutions.
✓ Communicate clearly throughout the process.
💡 Tip:For urgent matters, please contact us during our regular business hours for immediate assistance.
